Admissions

JOB SUMMARY:

This position is responsible for ensuring each of our Guests are given the best possible service in a prompt and friendly manner and are given the highest quality of service at all times. This position is also responsible for ensuring that all discount offers are explained and handled appropriately.

ESSENTIAL DUTIES & RESPONSIBILITES:

Guest Service: This requires providing friendly and helpful service to Guests, as well as fellow Team Members and promoting a Guest-friendly atmosphere. This also requires abiding by all Guest service standards and conduct guidelines established in the Team Member handbook.
Safety: This requires the promotion of a safe working environment and elimination of safety hazards.
Greeting: This requires greeting each Guest and giving directions as required.
Ticket Sales: This requires selling each Guest the appropriate ticket, and assisting them with discount offers and coupons. Up-selling is required when appropriate.
Expedite: This requires that all transactions are processed in a timely and efficient manner.
Cleanliness: This requires keeping the work location and the Park clean and sanitary for Guests, as well as fellow Team Members. Cleaning duties may require standing, stooping, and bending to pick up trash and debris and the use of cleaning tools and chemicals.

SKILLS & QUALIFICATIONS:

Must be at least 16 years of age
For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language is preferred
Ability to complete tasks with little supervision and work independently
Can handle multiple tasks at one time with efficient use of time
Must appear professionally in public

OTHER FUNCTIONS:

All other duties assigned or necessary to support the park as a whole.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies,

changes in workload, rush jobs, or technological developments) dictate.