RENTALS ASSOCIATE
JOB SUMMARY:
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Greet and assist our Guests in a friendly and efficient manner while assisting them with locker rentals, raft and tube rentals, and cabana rentals. A Rentals Team Member is also responsible for provide direction and information to improve the Guests’ experience.
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ESSENTIAL DUTIES & RESPONSIBILITES:
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Customer Service: This requires providing friendly and helpful service to guests, as well as fellow employees and promoting a guest-friendly atmosphere. This also requires abiding by all customer service standards and conduct guidelines established in the employee handbook
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Safety: This requires the promotion of a safe working environment and elimination of safety hazards
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Cleanliness: This requires keeping the work location and the Park clean and sanitary for Guests, as well as fellow employees. Cleaning duties may require standing, stooping, and bending to pick up trash and debris and the use of cleaning tools and chemicals
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Greeting: This requires greeting each guest and giving directions as required.
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Processing Rentals: This requires assisting guests with all rental needs; such as, tube, raft and locker rentals; refunding guests at the end of their stay for deposits on rented equipment
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Park Knowledge: Answering any questions and giving directions when appropriate
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SKILLS & QUALIFICATIONS:
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Must be at least 16 years of age
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For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language is preferred.
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Ability to complete tasks with little supervision and work independently.
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Can handle multiple tasks at one time with efficient use of time.
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Must appear professionally in public
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OTHER FUNCTIONS:
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All other duties assigned or necessary to support the park as a whole.
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While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies,
changes in workload, rush jobs, or technological developments) dictate.
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